Terms of Use & Policies

This page outlines the terms of use of the website, the privacy and cookie policies, as well as the basic conditions of participation in the experiences offered by NEVERLAND ESCAPE 2 E.E. By accessing and using this website, you fully and unconditionally accept all of the terms below.

1. Company Information

This website is owned and operated by:

Company Name: NEVERLAND ESCAPE 2 E.E.
Company Name (Latin characters): NEVERLAND ESCAPE 2 L.P.
Legal Form: Limited Partnership (E.E.)
VAT Number: 803131068
GEMI Number: 190288303000
Registered Address: Panagouli 4, Acharnes, Attica, Greece

2. Website Terms of Use

This website is provided solely for informational purposes regarding the services of NEVERLAND ESCAPE 2 E.E.

The following actions are strictly prohibited:

  • Copying, reproducing, or republishing website content without prior permission

  • Malicious use of the website or attempts to compromise its security

  • Use of content in a misleading, unlawful, or unauthorized manner

The company reserves the right to modify the content of the website or these terms at any time without prior notice.

3. Bookings & Payments via Third-Party Platform

Bookings and payments are not processed through this website.

All reservations are completed via the external platform EscapeAll, which operates as an independent booking and payment service provider.

All matters related to:

  • payments

  • cancellations

  • refunds

  • booking modifications

are governed exclusively by the policies and terms of the EscapeAll platform.

4. Participation & Booking Conditions

  • Each room operates under its own specific rules, which are communicated prior to or upon arrival at the venue.

  • In case of late arrival, the total game time may be reduced or the experience may be canceled.

  • Failure to appear at the scheduled time may result in cancellation of the experience without the possibility of rescheduling.

  • The number of players and the structure of each experience are determined by the specific room selected.

5. Age Restrictions

Participation in the horror rooms of NEVERLAND ESCAPE 2 E.E. is strictly prohibited for minors.

All participants must meet the age requirements defined for each experience.

6. Disclaimer & Content Warning

The experiences offered by NEVERLAND ESCAPE 2 E.E. may include:

  • intense sound effects

  • darkness or low-light environments

  • psychological pressure

  • sudden scares

  • visual and audio effects

Participation is undertaken entirely at the participant’s own risk.

Individuals with medical conditions, including but not limited to heart conditions, epilepsy, anxiety disorders, or sensitivity to intense stimuli, are strongly advised not to participate.

The company bears no responsibility for physical or psychological distress resulting from the nature of the experience.

7. Privacy Policy

NEVERLAND ESCAPE 2 E.E. respects and protects personal data.

Through this website, the following data may be collected:

  • contact details submitted via forms

  • technical and browsing-related data

  • statistical and analytical data

All data is used solely for operational, informational, and service-related purposes and is not shared with third parties, except where required by technical service providers.

Bookings and payments are handled through the EscapeAll platform, which operates as an independent data controller.

8. Cookie Policy

This website uses cookies for:

  • essential website functionality

  • traffic analysis

  • improvement of user experience

  • advertising and statistical purposes

Cookies may also be placed by third-party services, including:

  • analytics tools

  • advertising platforms

  • remarketing technologies

Users may manage or withdraw their consent for cookies at any time through the available consent mechanism.

9. Amendments to the Terms

NEVERLAND ESCAPE 2 E.E. reserves the right to amend or update this page at any time without prior notice. Continued use of the website constitutes acceptance of the current version of the terms.

10. Governing Law

These terms are governed by and interpreted in accordance with Greek law.